IndustryCollections and AREvery month, part of your ledger goes quiet as customers move and change their numbers. Acceleon helps collections agencies and accounts receivable teams keep right party contact high and recover more, before accounts age and value is written off.
The sector challenge
The economics of collections and accounts receivable turn on reaching the right person, quickly, before the trail goes cold. Four pressures make that hard.
A steady share of any ledger goes uncontactable as people move, change numbers and drop offline, so contact rates fall on their own over time.
Corporate AR teams want to recover in-house before paying agency commission, so finding the customer early is what protects the margin on an invoice.
The older an account, the colder the trail and the more it costs to trace, so the speed of the first right party contact drives the whole outcome.
Wrong party contact drives complaints and regulatory risk, so reaching the right person matters as much as reaching anyone at all.
Case study
When a portfolio goes quiet, tracing account by account does not scale. Locate Batch works the whole book at once.
A collections team needed to re-establish contact across a large portfolio, where a growing share of accounts had gone quiet. Rather than tracing each file by hand, they uploaded the whole book to Acceleon Locate Batch and matched it against our data sources in a single run.
Trace throughs flagged confirmed relocations and returned alternative addresses, current phone numbers and other-occupant leads across thousands of records at once, delivered through the web portal or automated over secure file transfer. The team re-prioritised the refreshed, contactable accounts and lifted right party contact without manual skip tracing.
Outcome
Where Acceleon fits
We keep your contact data current and help you find the customers others cannot, then point you to the right solution to go deeper.
Find and Recover
Trace current contact details, alternative locations and device based leads so right party contact stays high across the portfolio, even on the ageing tail.
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Data Cleaning and Enrichment
Keep customer files current between recovery cycles, so fewer accounts ever go cold in the first place.
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