Powered byAcceleon LocateWhen customers move or go to ground, recoveries stall. Acceleon Locate gives collections teams a single, trusted view of who someone is, where they are now and how to reach them, built on Australia's deepest contact data.
The problem
Collections teams lose recoveries to data that is out of date, fragmented and silent on where a customer has gone. Acceleon turns that into a single, current view.
No single, reliable source of truth for a customer's current address, phone and email.
Limited visibility into alternative or recently changed locations when a customer disappears.
Details scattered across systems and lists, with no connected view of individuals or leads.
Right party contact rates fall, time to recovery blows out, and more files are written off.
Case study
When a borrower defaults, the financed asset is rarely where the paperwork says. Locate Single finds where they actually are.
A car finance company needed to locate a vehicle after the borrower defaulted on repayments, and the listed residential address led nowhere. Using Acceleon's enriched consumer data and location intelligence, the collections team analysed address history, occupancy signals and associated data sources to uncover alternative address indicators linked to the customer.
That surfaced a secondary location, different from the borrower's listed address, and the finance provider recovered the vehicle in a significantly shorter timeframe, with far less manual investigation and lower depreciation risk.
Outcome
How it works
Search one record at a time, process a whole portfolio, or surface previously unknown locations, all from Australia's deepest contact data.
A fast web portal with fuzzy name search across multiple sources, returning contact details, address history, occupancy indicators and payment propensity.
Upload a file and let us do the rest. Trace throughs flag confirmed relocations and address changes, with alternative locations and phone numbers.
Anonymised Mobile Advertiser ID data surfaces previously unknown potential locations and hidden connections between consumers.
For skip tracing, Locate Single and Locate Batch are the market leaders, built on 20 years of data.
Use the web portal, automate with secure file transfer batches, or integrate the Consumer API into your own systems.
Multi-source Australian contact data, continuously updated, delivered by an ISO 27001 certified team.
Device location search
Traditional methods can be slow and frustrating. Acceleon Locate leverages anonymised Mobile Advertiser ID data to surface locations and connections you could not see before, then builds a fuller picture of the person you are chasing.
Locate skips faster with previously unknown potential locations.
Track down debtors and lift your recovery success rates.
Discover previously unknown links between consumers and associates.
Gain location insights that help combat fraudulent activity more effectively.
In their words
“Acceleon offers a powerful tool that assists with enhancing, validating and managing our data accuracy, and streamlines our business processes. We have developed a fantastic partnership with the Acceleon team and appreciate their product and outstanding service.”
Investafind
“The team at Acceleon have been supporting illion for a number of years with services across consumer data quality, data matching and data validation. From the CEO through to support staff, the Acceleon team work very hard to consistently deliver a positive customer experience. The quality and reliability of services provided are fantastic, as is their commitment to performance standards and timely communication.”
Data Acquisition Manager, illion
Trust and sovereignty
Australian owned and operated since 2009, with all data housed securely onshore.
Data is stored in secure Australian data centres, never offshore.
Operated under a certified information security management system.
TLS 1.2 in transit and AES 256 at rest, with one-way encrypted passwords.
Output files are encrypted at rest and removed automatically, or sooner on request.
Product line
Locate Single
A fast web portal for real-time searches on individuals and businesses, also available as a Consumer API.
Locate Batch
Upload a portfolio and get trace throughs, alternative locations and enriched leads at scale.