How can we help?

Check the latest support notifications or access our knowledge base.

Acceleon brand illustration meet the team
Acceleon brand illustration meet the team
Acceleon brand illustration meet the team

Support notifications

Maintenance, system and team messages
Acceleon Team is still working remotely!

With the rapid escalation status of COVID-19, we at Acceleon know there is increasing uncertainty across the globe. We want to notify you with what actions we are taking to ensure continuity of business operations, the safety of our people and the community. Find out more.

Service Interruptions

Upcoming outage information

  • Services Impacted: ASIC Searching
  • Environment:¬†Production Environment
  • Outage Start Date and Time: Sunday 03 Apr 2022, 08:00AM AEDT
  • Outage End Date and Time: Sunday 03 Apr 2022, 12:00PM AEDT


New records in the Acceleon Data Pool!

We have recently grown our Acceleon Customer Cloud Data Pool. Our Internet Marketing Data Pool is just one part of our total data capability and is now increased by an additional 11% to just under 40M records. This gives you even more search and data quality capability for names, street addresses, mobile phone numbers and email addresses.
Tip! Ensure you have the ‘Internet Marketing’ Data Pool data source turned on for your users. Look for the ‘Internet Marketing’ data source when performing your searches.

Want to learn more?

Knowledge Base

Access our product info

Yes, take me there!

Frequently Asked


Find your question

Haven’t found what you are looking for?

Feedback & Privacy Concerns

Acceleon is committed to your privacy and we do not sell marketing lists.
To ensure that customers and individuals have access to the appropriate complaints handling process, we have implemented a feedback contact as the means for raising any concerns. The process is compliant with the Australian/New Zealand Standard: Guidelines for complaint management in organizations (AS/NZS 10002:2014).
Acceleon employs a Privacy and Complaints Handling Officer who is responsible for ensuring that the process is executed in a timely and effective manner.