How can we help?

Check the latest support notifications or access our knowledge base.

Acceleon brand illustration meet the team
Acceleon brand illustration meet the team
Acceleon brand illustration meet the team

Support notifications

Maintenance, system and team messages
Acceleon Team is still working remotely!

With the rapid escalation status of COVID-19, we at Acceleon know there is increasing uncertainty across the globe. We want to notify you with what actions we are taking to ensure continuity of business operations, the safety of our people and the community. Find out more.

ASIC Scheduled Service Interruptions

Support notification Acceleon Customer Cloud

We have been notified by ASIC that their services will be experiencing interruptions on

  • Friday 9 April 7:00 PM to Sunday 11 April 11:00 PM

  • Friday 16 April 7:00 PM to Saturday 17 April 6:59 PM

  • Saturday 17 April 7:00 AM to 8:00 PM

This will have a flow-on effect resulting in Acceleon’s ASIC service being interrupted. If you have any questions or concerns, please use this page to log any inquires or email us directly at helpdesk@acceleon.com.au.

New records in the Acceleon Data Pool!

We have recently grown our Acceleon Customer Cloud Data Pool. Our Internet Marketing Data Pool is just one part of our total data capability and is now increased by an additional 11% to just under 40M records. This gives you even more search and data quality capability for names, street addresses, mobile phone numbers and email addresses.
Tip! Ensure you have the ‘Internet Marketing’ Data Pool data source turned on for your users. Look for the ‘Internet Marketing’ data source when performing your searches.

Want to learn more?

Knowledge Base

Access our product info

Yup, take me there!

Frequently Asked

FAQ

Find your question

Haven’t found what you are looking for?

Feedback & Privacy Concerns

Acceleon is committed to your privacy and we do not sell marketing lists.
To ensure that customers and individuals have access to the appropriate complaints handling process, we have implemented a feedback contact as the means for raising any concerns. The process is compliant with the Australian/New Zealand Standard: Guidelines for complaint management in organizations (AS/NZS 10002:2014).
Acceleon employs a Privacy and Complaints Handling Officer who is responsible for ensuring that the process is executed in a timely and effective manner.